Expert LifeFone Review 2018

In a nutshell: LifeFone medical alert systems offer flexible pricing on a range of devices for at home or on the go emergency monitoring. With LifeFone plans, spouses receive free detection, and all customers enjoy a 30 day money back guarantee. LifeFone delivers high-quality devices that are both portable and water-resistant.

Overview

LifeFone medical alert systems offer flexible, competitive pricing on a range of devices for at-home or on-the-go emergency alerts. Customers enjoy a 30-day money back guarantee, free shipping, and free cancellation. LifeFone guarantees its equipment and your price for the life of your subscription but they do charge an extra monthly fee for fall detection. Overall, LifeFone offers high-quality service and devices that are both portable and water-resistant.

Cost

The most basic in home-landline device starts as low as $24.95 per month billed annually, with other types of systems ranging up to $42.95 per month. Fall detection is an optional feature with each system for an additional monthly fee ($5 or $10, depending on the system).

Best of all, LifeFone has a 30-day money back guarantee so customers can try out their service risk-free. Better yet, LifeFone allows customers to cancel at any time without penalty. They simply pay for the service they have used so far. Once you subscribe to a system, your price will never increase and they warranty the equipment for as long as you have it.

Contract

Customers don’t need to worry about getting locked into a strict contract with LifeFone. The service makes it extremely flexible to sign up and even cancel your plan without penalty. You can choose to sign up for annual, quarterly or monthly plans. The service comes with a 30-day money back guarantee along with free cancellation. If you pay for service and then have to cancel for any reason, LifeFone will give you a prorated refund once you return the equipment.

Equipment

LifeFone offers a range of equipment for both at-home and on-the-go medical alert systems. Shipping is free and takes 3-5 business days to arrive. All of the base units have at least 30 hours of battery power.
The At Home device that connects to a landline starts at  $24.95 per month with their annual plan. You can throw in fall detection for an additional $5 per month with any billing plan. Those without a landline can purchase LifeFone’s At-Home Cellular device starting at $30.95 per month. This option does not include fall detection as an add-on. However, you can purchase the cellular At-Home device with fall detection starting at $38.95 per month.

Active seniors and other customers have their choice of two systems for medical alerts on-the-go. The first plan costs as low as $36.95 per month and comes with both an in-home and mobile alert device plus fall detection as an optional add-on.

The second system is a two-way voice-in-pendant speaker that works at home and away from home. Fall detection is available as an optional add-on. Both of LifeFone’s mobile systems can be used in the shower and both provide GPS tracking to identify your location in an emergency so that LifeFone can send help. Unlike some other on-the-go systems, LifeFone’s mobile systems work while charging. 

Customer Support

Customers can easily purchase their service right on the LifeFone website. There is no additional charge for equipment. Customers can also purchase by phone. To get in touch with support directly, you can contact customer service 24/7 by phone or email. LifeFone also has social media pages on Facebook, Google+, Twitter, Pinterest, and Instagram.

At Home LandlineAt Home CellularAt Home & On the GoAt Home and On-the-Go Voice in Pendant System
Price $24.95 $30.95 $36.95 $42.95
Fall detection additional fee
Free shipping
GPS enabled
Water resistant

Joe Schwartz | Medical Alerts Editor

Our chief content editor, Joe manages a diverse team of content writers. He holds a degree in online communications and his writing has been featured in a wide range of online publications.

Pros
  • Works in & out of the home
  • Spouses protected for free
  • No activation or cancellation fees
Cons
  • Fall detection extra
  • No live chat support
Bottom Line
Lifetime equipment guarantee
Top 5
1
9.9
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9.4
3
9.0
4
8.8
5
8.4

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